“Comprehensive Sales Competency Curriculum”
to move sales professionals “From Novice to Master”. It is a progressive framework for continuous development and measurable success.
The curriculum is structured into five levels:
- Level 1: The Novice
- Focus: Building foundational knowledge and establishing a solid understanding of sales fundamentals and product knowledge.
- Key Topics: What is Sales? (Helping vs. Pushing), Professional Ethics & Attitude, and Understanding the Product/Service.
- Level 2: The Learner
- Focus: Applying basic sales techniques and introducing practical steps of the sales process and essential communication skills.
- Key Topics: The Sales Cycle Overview, Effective Communication Skills, and Basic Prospecting & Lead Qualification.
- Level 3: The Competent
- Focus: Independent deal management and developing the ability to independently manage and close standard deals using a consultative sales approach.
- Key Topics: The Art of Discovery, Tailoring the Pitch, and Handling Common Objections.
- Expected Output: Confidently closing standard deals without supervision.
- Level 4: The Advanced
- Focus: Mastering complex scenarios, advanced negotiation, client psychology, and high-value account retention, preparing individuals for leadership roles.
- Key Topics: Advanced Negotiation Strategies, Psychology of Persuasion & Influence, Closing Complex/High-Ticket Deals, and Relationship Building & Retention.
- Level 5: The Expert
- Focus: Driving strategic growththrough strategic account management, sales forecasting, and market analysis.
- Key Topics: Strategic Account Management (SAM), Sales Forecasting & Pipeline Analysis, Market Analysis & Competitor Strategy, and Thought Leadership in Sales.
Investing in sales competency is crucial for sustained business success and competitive advantage, leading to:
- Increased Revenue
- Improved Client Retention
- Enhanced Brand Reputation
- Optimised Sales Process
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